Stuck Window? It’s Probably the Hardware, Not the Window.
Broken locks, stripped cranks, worn-out balances, and stuck hinges are some of the most common, and most fixable, window problems we see. We repair or replace the hardware so your windows open, close, and lock the way they should.
Signs You Need This Repair
- Window won’t lock, or the lock is loose or broken
- Crank handle spins freely or is stripped
- Window won’t stay open, or falls shut on its own
- Sash is stuck, sticking, or hard to lift
What We Repair
We service sash locks, cam locks, keepers, crank operators on casement windows, balance systems (spiral and block-and-tackle) on double-hung windows, hinges, and tilt latches, matching hardware to your window’s make and age wherever possible.
A window that’s hard to open or won’t stay up is almost always a hardware problem, not a sign the window itself has failed. Replacing a $30 balance is a lot cheaper than replacing a $600 window.
Our Hardware Repair Process
Diagnose the Issue
We identify exactly which hardware component has failed, lock, crank, balance, or hinge.
Source Matching Parts
We locate replacement hardware that matches your window’s brand, age, and finish.
Repair or Replace
We repair the existing hardware where possible, or install a matched replacement part.
Test Operation
We test the window through a full open-close-lock cycle before we consider the job done.
Frequently Asked Questions
My window won’t lock, does that mean the whole window is bad?
Almost never. A broken lock, worn keeper, or misaligned sash is usually the cause, and it’s a straightforward hardware repair.
Can you match hardware on older windows?
In most cases yes, we source period-matched or closely compatible hardware for older wood and vinyl windows.
Why does my double-hung window fall shut on its own?
That’s a classic sign of a failed balance system. We replace the spiral or block-and-tackle balance so the sash holds its position again.
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Get your windows opening and locking right again.
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